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UserReport

Online Survey & User Feedback Tool


Tiny
Published 06/01/2012 and rated Ratingstars5 5 out of 5 stars
by Shel Gatto
What can you use the app for?

UserReport is a visitor opinion and feedback service that helps website owners and managers learn more about the individuals who frequent their web space. The user can create online surveys that are shared with site visitors using custom color schemes and logos. UserReport also offers feedback forums that give website owners a place to send visitors who have ideas or opinions to share. The forums also come with numerous customization options that let users choose colors and add logos. Reports can be generated to help the user identify their demographic and where they are located. Reports can be shared with anyone. UserReport also lets site owners assign roles so employees and partners can help manage visitor responses. The application also offers a usability comparison that lets the user compare their website to their competitor’s.

UserReport screenshot
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What is the history and popularity of the app?

UserReport was founded in October of 2009. The application has earned some attention from website owners and professionals because of its detailed data and user friendly design. UserReport has been featured on numerous websites and in reviews with almost no negative comments or highlighted shortcomings. The application offers quite a bit at a price that anyone can afford. UserReport continues to help websites improve with valuable information and feedback that comes straight from real site visitors.

What are the differences to other apps?

One of the biggest things that reviewers and users noted about UserReport was the wealth of data it supplies. This isn’t a basic reporting tool. Users can gain a lot of insight into who is visiting their web pages and where those individuals are coming from. The application also includes forums and online surveys so users can get direct responses to specific inquiries and ideas. The opportunity for visitor interaction makes UserReport an extremely helpful feedback solution.

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How does the web app look and feel to use?

UserReport manages to make everyone happy with its stylish design. The interface is very modern and requires minimal effort to master. The user interface is nice and clean with clearly labeled graphics that help the user visualize data while taking it all in. The visitor interface is equally as charming with simple text and a sleek menu that the website owner can customize to match their existing color scheme.

How does the registration process work?

New users can try UserReport by clicking the green “Create Free Account” button in the lower, left hand corner of the homepage. The form on the following page asks for an email address, name, optional company name and password. After agreeing to the site’s terms of use, the user can submit the form. A note appears above the form in red, advising the user that their account was successfully created before directing them to their new dashboard area.

What does it cost to use the application?

UserReport invites anyone to sign up and begin using its services for free. There are no subscription fees and the user is given access forever. There are no limitations and the user can add as many websites as they want to monitor with the application. This is a great price for a service that can help website owners find ways to communicate with their visitors and improve what they have to offer.

Who would you recommend the application to?

UserReport is ideal for anyone who manages a website. The application is economical for all users, whether they have one or ten websites to track. No limitations are placed on the user’s account. There is a lot a user can learn from their visitors through UserReport. The application also provides a way to ask visitors direct questions. UserReport is a great way to get valuable feedback from website visitors.

  • Build customized online surveys
  • Share a feedback forum with website visitors
  • Review and share reports
  • Integrate with Google Analytics
  • Access visitor heat maps and demographic data


UserReport video

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UserReport contact details

Email: support@userreport.com
Postal address:
Svanevej 12, 4 sal
2400 København
Denmark

UserReport pricing

FREE - Permanently free version

Languages

English

English

Spanish

Spanish

French

French

German

German

Dutch

Dutch

Portuguese

Portuguese

Chinese

Chinese

Russian

Russian

Italian

Italian

UserReport on Twitter

Link to app information

Company blog